Case Study – Curtis Industries

Operational Efficiency and Quality Realized

The Challenge

During a period of rapid growth, Curtis Industries, a manufacturer of snow plows and cab enclosures for utility vehicles, had made some decisions “on the fly” when locating machinery and materials on the shop floor.

"on the fly"

The solution

The MassMEP worked with Curtis in the areas of…

quality, systemic continuous improvement, and workforce development

Eventually this resulted in operational inefficiencies and quality issues, leading to potential lost customers, lost revenue and employee frustration.

Mass MEP worked with Curtis in meeting the demand of product evolution, increase and diversify customer base, trained their workforce, and made improvements to efficiency by increasing flow and reducing waste

  • ISO 9001:2008 certification

  • $1.5M yr retained from 1 customer

  • $299K yr in new sales from 1 customer

  • Development Quality Management System and Team

  • Added 1 employee, retained 8

  • "While we did experience the macroeconomic declines in 2009, we were able to flex the organization as needed to remain fiscally solvent. This was in a large part because we had implemented some continuous improvement activities." - Gabor Hajos, Vice President of Operations

About Curtis Industries

Curtis Industries, a manufacture of snow plows and cab enclosures for utility vehicles, had made some decisions “on the fly” when locating machinery and materials on their shop floor. Eventually this resulted in operational inefficiencies and quality issues, leading to potential lost customers, lost revenue and employee frustration. The company recognized the need to manage their growth more effectively by implementing top-to-bottom quality and continuous improvement programs.

With MassMEP

MassMEP worked with Curtis in meeting the demand of product evolution, increase and diversify customer base, trained their workforce, and made improvements to efficiency by increasing flow and reducing waste. During a period of rapid growth, Curtis Industries, a manufacture of snow plows and cab enclosures for utility vehicles, had made some decisions “on the fly” when locating machinery and materials on the shop floor. Eventually this resulted in operational inefficiencies and quality issues, leading to potential lost customers, lost revenue and employee frustration.

quality, systemic continuous improvement, and workforce development

$21.5k

Reduced finished goods inventory

1428

Doubled finished goods inventory

"While we did experience the macroeconomic declines in 2009, we were able to flex the organization as needed to remain fiscally solvent. This was in a large part because we had implemented some continuous improvement activities." - Gabor Hajos, Vice President of Operations