For years CPI Radant had been a military supplier of radomes protective covers for a radar or other antenna systems. Approximately five years ago a new commercial market for radomes opened up when commercial airlines moved from ground-based antennae at the bottom of the plane to linking to satellites, which provide continuous signal, from the top of the plane to support in-flight entertainment. Moving into this commercial market meant that CPI Radant would need to reduce costs and generally become more efficient while growing at a fairly rapid pace.
CPI Radant Technologies Enters New Market
Growth Manufacturers Case Study
The Challenge
CPI Radant recognized that employees needed training to address the changeover from the military market to the commercial market. CPI Radant connected with MassMEP to develop a plan. The issues revolved around developing a deeper understanding about lean, management training for promoted employees, and space set up in a new building which maximized utilization to accommodate the new product line.
For many years the lean focus had been on the shop floor– build it better, faster, cheaper. In evaluating front office practices, CPI Radant came to understand that time was wasted between when they received a contract and when work was released to the floor. Analysis determined that impacting that time would make big improvements.
As part of the planned growth into the commercial space, CPI Radant also needed to grow their staff and their facility size. Leader Effectiveness Training (LET) and Training Within Industry (TWI) gave fifteen promoted employees the opportunity to grow successfully into their new roles, and fifteen new employees were hired to fill the vacated position. Systematic layout planning training provided the thinking that they needed to expand and optimize the new building.
$5 Million
In Increased or Retained Sales
50
Jobs Created
$2 Million
In Cost Savings
$1 Million
In Improved Productivity
WHAT THEY THINK ABOUT US
"CPI Radant Technologies continues to benefit from the training performed by Mass MEP to introduce lean concepts to our entire employee population and first time manager skills to recently promoted leaders. This has allowed us to quickly and smoothly transition from a defense-focused manufacturing business into one that includes a significant offering and presence in the commercial arena. Thanks to the high quality and variety of the courses offered by Mass MEP, CPI Radant Technologies has been able to promote several of our existing touch labor employees into first-line managers while increasing headcount significantly over a short period of time. Working with Mass MEP has been both easy and effective. We look forward to continue partnering with them on a regular basis in a variety of efforts."
Chuck Faraci,
Director of Operational ExcellenceAbout CPI Radant Technologies
CPI Radant Technologies Division (CPI Radant) specializes in the design, manufacture and testing of radomes, reflectors and structural composite products for use in high-performance airborne, ground-based, shipboard and submarine installations. CPI Radant has served the aerospace, defense and commercial industries since 1979 from its Stow, Massachusetts, headquarters, with their staff of 200 employees.
With MassMEP
MassMEP along with Associated Industries of Massachusetts (AIM) provided training resulting in a transformational, company-wide training program that went way beyond just the shop floor. The customized training program changed the mindset within the company from reactionary to one with a clear business model and strategic goals. The training provided the company with clear training goals and objectives. Now, all new hires go through a whole week of training. New employees spend at least 30 minutes with each department, plus lunch with the owners. They also conduct a 30-60-90 day check in periods with new employees.