This is a 2-day hybrid training event totaling 8 hours each day*.

Who Should Attend: This course is recommended for anyone involved in designing, implementing, maintaining, and improving a quality management system and/or performing internal audits of a quality management system, such as quality officers, managers, and auditors. No prior knowledge of auditing, quality management systems, or ISO 9001:2008 is required prior to attending this course.

Course Highlights / Topics Covered:

• ISO 9000 terms, definitions, overview
• Seven Quality Management Principles
• ISO 9001 Requirements and Interpretation
• Define what an audit is and the types of audits
• Define qualifications necessary for an internal auditor
• Define the various roles and responsibilities of the internal audit team
• Audit roadmap
• What are internal audits
• Why are internal audits conducted
• What preparatory work should be carried out before an audit
• What to pay attention to during the audit
• What is a good audit report
• What aspects are important in monitoring audit results, corrective and preventive actions

Students will benefit by:

• Learning how to plan, conduct, and report quality audit results
• Enhancing your understanding of the components of an internal quality audit program
• Gaining an in-depth understanding of ISO 9001 requirements
• Getting answers to your toughest audit questions

Capturing a working knowledge of the practices, roles and responsibilities of an auditor.

Costs:

The course is offered on a per seat bases through the Workforce Training Fund Express Grant Opportunity from the Commonwealth Corporation. The cost of the training is $1000/seat; however, through the Express Grant program, if approved, the WTFP will reimburse you for up to 50% of the actual cost of training (for companies 100 employees or more), OR, full reimbursement of the cost of training for companies with 100 employees or less.