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Team Involvement Problem Solving (TIPS) – Virtual SBDAP*

04/27/2021 @ 9:00 am - 12:00 pm EDT

|Recurring Event (See all)

An event every day that begins at 9:00 am, repeating until 04/29/2021

Do you have teams within your organization and are looking to provide them steps to quickly resolve problems to put action plans in place?

Are you considering creating teams in your organization, but are unsure of how teams may impact your lean process?

If you answered yes to either question our Team Involvement Problem Solving training is a great resource to finding solutions to those questions.

This is a three day, three hour virtual training each day from April 27-29, 2021 9:00 AM – 12:00 PM

TIPS, Team Involvement Problem Solving for Lean is a course that teaches a structured, team-based, root cause-oriented problem-solving process that supports the elimination of impediments to process flow. This highly interactive course leads participants through an understanding of problem-solving skills and tools such as creative/divergent thinking, consensus decision making for convergent thinking, data collection and analysis, and tools for planning actions. An eight-step problem-solving process with associated guidelines for executing each step is presented. Problem-solving meeting facilitation is covered. The workshop concludes with a problem-solving practice exercise in a team setting.

This training will provide a cross-functional groups of employees with an 8 step process for quickly resolving problems with a consensus-driven approach that puts permanent corrective actions in place. Problem-solving can be used in the office as well as the production and supporting departments. The trainees will have the opportunity to demonstrate the outcomes of a problem-solving process they participated in using the various tools learned in the training. In this training, we expect to address specific measures of success relating to productivity and sales.

Skill Attainment: Problem Solving Training skills that will be transferred:
• Learn how to be part of a team-based approach involving those closest to a particular process
• Understand and use techniques for generating creative ideas
• Capability to facilitate consensus decision making
• Use and facilitate a structured eight-step problem-solving model
Utilize interactive skills and facilitation techniques that support effective team-based problem solving

*This is a SBDAP training session for more information on how to register for the Small Business Direct Access Program (SBDAP) click here!

Click on the link to register below. Upon registration you will receive a confirmation with the link to enter the virtual training.



9:00 am - 12:00 pm
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