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ISO Training and Certification Spurs Job Growth and Retention During Covid

Growth Manufacturers Case Study

The Challenge

Accutech’s primary focus is serving the food industry for their packaging needs. The company was working to the ISO 9001 standard when one specific customer required Accutech to become ISO 22000 certified. This customer represented about 20% of Accutech’s business, so it would be a significant loss for the company not to become ISO 22000 compliant. Accuetech turned to MassMEP, part of the MEP National Network™, for help.

Accutech had worked with MassMEP previously and reached out to the Center for ISO 22000 training. ISO 22000 is more specifically designed for the food industry, whereas 9001 relates to overall quality standards for any company needing to qualify themselves to the international standards. Being ISO 22000 certified allowed Accutech to maintain business with one of their large customers and will also enhance opportunities with other business partners. ISO 22000 certification prepares Accutech to become FDA Food Safe Packaging compliant as well.


In Cost Savings Due to Improvements

$1.5 M

In Increased Sales

$5 Million

In Retained Sales


Investment in Plant Equipment to Support Increased Sales


About Accutech

Accutech is a manufacturer of thermoformed parts including blisters, clamshells and trays. We also produce paper and paperboard packaging, custom and stock kraft mailing bags, merchandise bags in addition to providing contract packaging and RF sealing services. Accutech started in the custom thermoforming business in 1986. Since then, the company has now grown to encompass all aspects of the packaging industry and is truly a one-stop supplier for all their customers’ packaging needs!

A commitment to quality is the only way to assure customer satisfaction and long term profitability. Accutech is committed to meeting and exceeding customers’ quality expectations by demanding excellence from themselves, their people and their suppliers.

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With MassMEP

MassMEP along with Associated Industries of Massachusetts (AIM) provided training resulting in a transformational, company-wide training program that went way beyond just the shop floor. The customized training program changed the mindset within the company from reactionary to one with a clear business model and strategic goals. The training provided the company with clear training goals and objectives. Now, all new hires go through a whole week of training. New employees spend at least 30 minutes with each department, plus lunch with the owners. They also conduct a 30-60-90 day check in periods with new employees.