ISO Internal Auditor Training

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ISO Internal Auditor Training

02/07/2017 @ 7:30 am - 02/08/2017 @ 3:30 pm EST

Who Should Attend: This course is recommended for anyone involved in designing, implementing, maintaining and improving a quality management system and/or performing internal audits of a quality management system, such as quality officers, managers and auditors. No prior knowledge of auditing, quality management systems or ISO 9001:2008 is required prior to attending this course.

Course Highlights / Topics Covered:

  • The process approach, performance indicators and risk
  • The “Plan-Do-Check-Act” principle
  • The key elements of a quality management system, management of documents/records, deviations, corrective and preventive actions
  • Management responsibility, management representative and management review
  • Measurement, analysis and continuous improvement on customer satisfaction, quality management effectiveness through internal audits, process performance and conformity to product requirements
  • What are internal audits
  • Why are internal audits conducted
  • What preparatory work should be carried out before an audit
  • What to pay attention to during the audit
  • What is a good audit report
  • What aspects are important in monitoring audit results, corrective and preventive actions

Students will benefit by:

  • Learning how to plan, conduct, and report quality audit results
  • Enhancing your understanding of the components of an internal quality audit program
  • Gaining an in-depth understanding of ISO 9001 requirements
  • Getting answers to your toughest audit questions

Capturing a working knowledge of the practices, roles and responsibilities of an auditor



02/07/2017 @ 7:30 am
02/08/2017 @ 3:30 pm


Delaney House
3 Country Club Road
Holyoke, MA 01040 United States