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11/06/2018 @ 7:00 am - 8:30 am
Many businesses rely on long-tenured managers who gained their supervisory skills through years of “on the job” experience. As this generation retires, the position is typically filled by a promotion of a high performing team member. However, high productivity does not always translate to effective managerial skills. For many people – both the newly promoted person AND the team members, this experience is difficult, draining, and disappointing.