ISO Internal Auditor 9001:2015 – Small Business Direct Access (SBDAP)
This is a 4-day training see recurring event
<strong><u>Who Should Attend</u>:</strong> This course is recommended for anyone involved in designing, implementing, maintaining, and improving a quality management system and/or performing internal audits of a quality management system, such as quality officers, managers, and auditors. No prior knowledge of auditing, quality management systems, or ISO 9001:2008 is required prior to attending this course.
<strong><u>Course Highlights / Topics Covered</u>:</strong>
<ul>
<li>The process approach, performance indicators and risk</li>
<li>The "Plan-Do-Check-Act” principle</li>
<li>The key elements of a quality management system, management of documents/records, deviations, corrective and preventive actions</li>
<li>Management responsibility, management representative and management review</li>
<li>Measurement, analysis and continuous improvement on customer satisfaction, quality management effectiveness through internal audits, process performance and conformity to product requirements</li>
<li>What are internal audits</li>
<li>Why are internal audits conducted</li>
<li>What preparatory work should be carried out before an audit</li>
<li>What to pay attention to during the audit</li>
<li>What is a good audit report</li>
<li>What aspects are important in monitoring audit results, corrective and preventive actions</li>
</ul>
<strong><u>Students will benefit by</u>:</strong>
<ul>
<li>Learning how to plan, conduct, and report quality audit results</li>
<li>Enhancing your understanding of the components of an internal quality audit program</li>
<li>Gaining an in-depth understanding of ISO 9001 requirements</li>
<li>Getting answers to your toughest audit questions</li>
</ul>
Capturing a working knowledge of the practices, roles and responsibilities of an auditor
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